We will initiate the refund or exchange process for orders under the following general guidelines:

1. You should intimate us within 7 days of receiving the product(s)
2. You should be in a position to provide the proof of purchase
3. The product should not be used
4. The product returned in its original packaging and in good condition
5. Product will be replaced if the product is damaged, faulty or if wrong item dispatched. If the same product is not available in stock, you have the choice of selecting other product of same value. The cost of shipping will be borne by us.
6. Products will not be exchanged or refunded if ordered wrongly. Customers are requested to check before placing an order.
   
   

Refunds are typically done on a case-by-case manner. Once the refund is approved it will be credited to the original payment method within 3-7 days.

Returns after the allowed time will not be processed.

Should you wish to arrange a return or refund please contact OM Books Online on  +91 40 40307540 during business hours (Monday - Friday, 0900 to 1700 hrs).

All returns must be shipped to

BibleStore.in
OM Books Online
Logos Bhavan,
Medchal Road, Jeedimetla Village,
Suchitra Junction P.O,
Hyderabad – 500067

Telangana

Customer satisfaction is important to us. If you have any questions regarding our policy or have special circumstances, please contact us via cs@ombooks.org before placing the order.